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Tele-Consultation

Speak to our clinicians by phone or video, wherever you are.

Overview

Get professional medical advice without travelling. Our tele-consultation service connects you with our clinicians by phone or video call for advice, follow-up and prescription reviews.

What we offer

  • Consultation by phone or video
  • Follow-up after a visit or discharge
  • Review of test results
  • Advice on whether you need to come in
  • Prescription renewal where clinically appropriate

Frequently asked questions

Is tele-consultation safe and private?

Yes. Calls are conducted privately by a registered clinician and are not recorded without your permission.

Can every condition be managed remotely?

No. If your clinician decides you need an examination or tests, they will ask you to visit the Centre or arrange a home visit.

The information on this page is general and does not replace advice from a qualified health professional. In an emergency, come to the Centre or call 0105 620 988 immediately.

Our partners

  • Ministry of Health, Republic of Kenya
  • Social Health Authority (SHA)
  • County Government of Vihiga
  • Ilara Health
  • Tiko
  • DOT Glasses